Made in Taiwan · 40 years of professional salon haircare

Malaysia Pre-Launch Research

Help Shape Scalp Care
For Malaysia

A 1-minute pre-launch study
100 selected participants will receive a complimentary trial set

Question 01 · Age Group

What is your age?

Select your age range

Question 02 · Monthly Spend

How much do you spend monthly on hair & scalp care? (Products + Salon Treatments)

Including shampoos, conditioners, scalp serums, and salon treatments

Question 03 · Key Concerns

What is your most frustrating hair / scalp concern?

Multi-select (Choose up to 3)

Question 04 · Past Methods

What methods or products have you tried, and how effective were they?

Tell us what worked, what did not, and what you still need

0 / 500

Optional · we select on fit, not writing style
Question 05 · Ingredient Awareness

Before today, how familiar were you with exosome or plant-vesicle scalp care?

There is no preferred answer — first-time and experienced participants are equally useful

Question 06 · Value Preference

What monthly budget would feel realistic for an at-home scalp-care product?

Choose what you would genuinely consider paying, including 'Would not buy'

Question 07 · Evidence You Value

What would help you judge whether a new scalp-care brand is worth trying?

Choose up to 2 — this helps us plan what evidence to provide at launch

Assessment complete · one last step

Submit the study · apply for the product-feedback group

RENATA is evaluating whether RootSpring is right for Malaysia and which products should be prioritised.
We will select 100 participants across different ages, locations, scalp concerns and routines to receive a complimentary Taiwan-original 50mL duo (Taiwan salon retail value NT$ 750 / approx. RM 110).
Selected participants must be willing to follow the directions and complete a follow-up.

Personal Data Protection Notice · Notis Perlindungan Data Peribadi

Under Malaysia's Personal Data Protection Act 2010, your email, WhatsApp number, name and answers are used for this market study, participant selection, delivery contact and product-feedback follow-up. Once you consent, we send your assessment results, trial-set arrangements, RENATA care updates and launch news; you can unsubscribe at any time. Data is processed and stored through DynamoDB and SendGrid (US), and is never sold, rented or shared for third-party marketing. You may request access, correction or deletion at care@renata-hair.com. Full terms: Privacy Notice.

Menurut Akta Perlindungan Data Peribadi 2010, emel, nombor WhatsApp, nama dan jawapan anda digunakan untuk kajian pasaran ini, pemilihan peserta, urusan penghantaran dan maklum balas selepas penggunaan. Setelah anda memberi persetujuan, kami menghantar keputusan penilaian, urusan set percubaan, maklumat penjagaan RENATA dan berita pelancaran; anda boleh berhenti melanggan pada bila-bila masa. Data diproses dan disimpan melalui DynamoDB dan SendGrid (AS), dan tidak akan dijual, disewakan atau dikongsi untuk pemasaran pihak ketiga. Anda boleh memohon akses, pembetulan atau pemadaman di care@renata-hair.com.

Salon Authority · Q&A

Common questions

How long does this scalp test take?
About a minute, seven questions. Contact details are collected at the end so we can follow up with selected research participants.
How will my answers be used?
We use aggregated answers to evaluate Malaysian needs, decide which products and formats merit a launch, and recruit a balanced group for product feedback. This is market research and an everyday cosmetic-care self-assessment, not a diagnosis. If your scalp is persistently red, inflamed, or shedding heavily, please see a dermatologist.
What is the salon retail value of the gift set, and is it genuinely free?
The authentic Taiwan-imported RootSpring travel gift set (50mL RootSpring Cleansing Wash + 50mL RootSpring Conditioning Care) has an official retail value of NT$ 750 (approx. RM 110) in Taiwanese salons. The entire cost — including product and standard West Malaysia shipping — is fully sponsored by RENATA Malaysia. Selected recipients pay RM 0, with no credit card required.
How are the 100 recipients chosen?
We select Malaysian residents whose answers fit the study and aim for a useful mix of ages, locations, scalp concerns and current routines. Participants must be willing to use the set as directed and provide follow-up feedback. Selected participants hear from us privately by WhatsApp or email.
Do I need to pay for shipping or enter credit card details?
No credit card is required. The launch trial program is fully sponsored by RENATA Malaysia, covering both product cost and standard West Malaysia shipping during the campaign period. Selected recipients will be notified via WhatsApp / email.