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Product verification

How to verify a cosmetic product in Malaysia

Search the NPRA QUEST3+ record by product, company or NOT number in under a minute, with no account and no fee. What each field on the result actually means, and what to do when the product you are holding does not come up.

Cosmetic products sold in Malaysia are notified with the National Pharmaceutical Regulatory Agency (NPRA), and notified products can be looked up by name, company or notification number on NPRA’s public QUEST3+ portal. Checking takes under a minute and does not require an account.

Why Official Verification Matters

Your scalp is skin, and what sits on it every day should be traceable to a company that has put its name to the formula. A public NPRA record is an objective place to check that, rather than a claim on a label.

These steps apply to every cosmetic and professional haircare product legally sold in Malaysia, ours included.

  1. Find the number on the product

    Look on the outer packaging or the bottle label for the notification number printed by the notification holder. Note it exactly as printed, letters included.

  2. Open the NPRA public search portal

    Go to NPRA’s public product search (QUEST3+). It is a government portal and a public search needs no account.

    https://quest3plus.bpfk.gov.my/ ↗

  3. Choose the cosmetic notification search

    Pick the cosmetic notification search, not the registered-medicine search — cosmetics are notified rather than registered, and they sit in a different list.

  4. Search by number, product name or company

    Enter the number from the label. No number on the label? Search by product name or by the notifying company’s name instead.

  5. Compare the record with your packaging

    Check that the product title, the notification holder and the status shown in QUEST3+ match what is printed on the box in front of you.

  6. Ask, if the two do not match

    If the record and the packaging disagree, or no entry comes up at all, set the product aside and ask the salon or seller you bought it from.

Salon Authority · Q&A

Common questions

What does a Malaysian cosmetic notification number look like?
It is an official alphanumeric code (such as NOT…K) printed on the outer packaging by the notifying company. You can also find the entry by searching the full product title or the company name.
Does a notification number mean the product is clinically approved?
No. A cosmetic notification is a mandatory filing, not an approval: before a cosmetic may be sold in Malaysia, the notifying company declares the product and its formulation to the National Pharmaceutical Regulatory Agency (NPRA) and takes responsibility for it. It tests nothing and it certifies no result. What it gives you is traceability — a public record naming the product, the company standing behind it, and whether that filing is still current.
Why does RENATA point readers to the public register?
Because a minute in the register tells you who made the bottle you are holding and whether the record is still live, which is more than any claim printed on a box can tell you.
What should I do if a product does not appear in the register?
Ask the seller for the notification number and the full name of the notifying company. Products imported and sold through proper channels have a complete record you can look up yourself.

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